Effective Date: June 1st 2023
At The Collective Supplement Co. (“the Company”), we value and respect your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website or interact with our products and services. By accessing our website or providing us with your personal information, you consent to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Personal Information: We may collect personal information that you provide to us, including but not limited to your name, email address, shipping address, and payment details. This information is necessary for us to process your orders, respond to your inquiries, and provide you with a personalised experience.
1.2 Usage Information: We may collect information about how you interact with our website, including your IP address, browser type, device information, and pages visited. This information is collected using cookies and similar tracking technologies and helps us improve our website and services.
1. Use of Information
2.1 We may use the personal information we collect to:
3. Information Sharing and Disclosure
3.1 We may share your personal information with third parties in the following circumstances:
3.2 Payment information
2. How We Use Your Information
We may use the information we collect from you for the following purposes:
2.1. Order Processing and Fulfilment: We use your personal information to process and fulfil your orders, communicate with you regarding your purchase, and provide customer support.
2.2. Personalisation: We may use your information to personalise your experience on our website, recommend relevant products or offers, and provide customised content based on your preferences.
2.3. Marketing and Promotions: With your consent, we may send you marketing communications about our products, promotions, or special offers. You can opt-out of these communications at any time.
2.4. Analytics and Improvements: We analyse usage data to improve our website, products, and services. This includes understanding user preferences, optimising website performance, and enhancing our marketing strategies.
2.5. Legal Compliance: We may use your information to comply with applicable laws, regulations, or legal processes, and to protect our rights, privacy, safety, or property, as well as that of our users and the public.
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties for their marketing purposes. However, we may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or providing services to you. These service providers are obligated to maintain the confidentiality of your information and are prohibited from using it for any other purpose.
We may also disclose your information when required by law, to enforce our site policies, or to protect our rights, property, or safety, as well as the rights, property, or safety of others.
4. Data Security
4.1 We take reasonable measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage method is 100% secure. Therefore, we cannot guarantee the absolute security of your information. By using our website and providing us with your personal information, you acknowledge and accept this risk.
5. Links to Third-Party Websites
5.1 Our website may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party websites. We encourage you to review the privacy policies of those websites before providing any personal information.
6. Children’s Privacy
6.1 Our website and products are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child, please contact us, and we will promptly delete the information.
7. Your Rights and Choices
7.1 You have the right to access, correct, or delete your personal information that we hold. If you wish to exercise any of these rights or have any questions or concerns regarding your personal information, please contact us using the information provided below.
7.2. Access and Update: You may access, review, and update your personal information by logging into your account or contacting us directly. We strive to keep your information accurate and up to date, and we appreciate your assistance in ensuring its accuracy.
7.3. Opt-out: If you no longer wish to receive marketing communications from us, you can opt-out by following the unsubscribe instructions provided in our emails or by contacting us. Please note that even if you opt-out of receiving marketing communications, we may still send you transactional or service-related messages regarding your account or any purchases you make.
7.4. Cookies and Tracking Technologies: We may use cookies, web beacons, and other tracking technologies on our website to enhance your browsing experience, analyse website traffic, and personalise content. You can manage your cookie preferences through your browser settings or opt-out of certain tracking technologies. However, please note that disabling cookies may limit your access to certain features of our website.
8. Changes to this Privacy Policy
8.1 We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on our website. We encourage you to review this Privacy Policy periodically for any updates.
Contact Information:
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
The Collective Supplement Co. Address: Bulevar Revolucije G12 Bar Montenegro 85000
Email: hello@thecollectivesupplementco.com
Phone: +382 68 256 722
By using our website or providing us with your personal information, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
Welcome to The Collective Supplement Co. (“the Company”). These Terms and Conditions (“Terms”) govern your use of our website, products, and services. By accessing or using our website or purchasing our products, you agree to be bound by these Terms. Please read them carefully.
1.Products and Services
1.1 Product Information: The Company provides a range of dietary supplements. While we strive to provide accurate and up-to-date information about our products, we do not guarantee the accuracy, completeness, or suitability of the information provided. The information on our website is not intended to replace professional medical advice, diagnosis, or treatment. Always consult with a qualified healthcare provider before using any dietary supplements.
1.2 Product Availability: Our products are subject to availability. We reserve the right to modify or discontinue any product without prior notice. We will not be liable if any product is unavailable at any given time.
1.3 Product Use: The use of our products is at your own risk. Follow the instructions and recommended dosage provided with the product. If you experience any adverse reactions or side effects, discontinue use and consult a healthcare professional immediately.
2.Ordering and Payment
2.1 Order Placement: By placing an order on our website, you agree to provide accurate and complete information. You must be at least 18 years old to purchase our products.
2.2 Pricing and Payment: All prices displayed on our website are in the designated currency and exclude applicable taxes and shipping fees, which will be calculated and added during the checkout process. We accept payment via the available payment methods specified on our website. Payment must be made in full before the order is processed and shipped.
2.3 Order Acceptance: The acceptance of your order is subject to our discretion. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, inaccuracies in pricing or product information, or suspicion of fraudulent activity.
3.Shipping and Returns
3.1 Shipping: We will make reasonable efforts to process and ship your order within the specified timeframe. However, we do not guarantee delivery times, as shipping may be subject to factors beyond our control. Any delivery dates provided are estimates only.
3.2 Returns and Refunds: If you are dissatisfied with your purchase, please contact our customer service within a reasonable timeframe to discuss your concerns. We may offer refunds or replacements at our discretion. Products must be returned in their original packaging and condition.
4,Intellectual Property
4.1 Website Content: All content on our website, including but not limited to text, images, logos, and trademarks, is the intellectual property of The Collective Supplement Co. and protected by applicable copyright laws. You may not reproduce, modify, distribute, or use our intellectual property without prior written permission.
5.Limitation of Liability
5.1 Disclaimer: The Company, its directors, employees, and affiliates shall not be held liable for any direct, indirect, incidental, consequential, or special damages arising from the use or inability to use our website, products, or services. This includes but is not limited to damages for loss of profits, data, or business opportunities, even if advised of the possibility of such damages.
6. Governing Law and Jurisdiction
6.1 These Terms shall be governed by and construed in accordance with the laws of Montenegro. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Montenegro.
7. Modifications
7.1 The Company reserves the right to modify or update these Terms at any time without prior notice. It is your responsibility to review these Terms periodically. Your continued use of our website or products after any modifications constitutes your acceptance of the revised Terms.
The Collective Supplement Co. Address: Bulevar Revolucije G12 Bar Montenegro 85000
Email: hello@thecollectivesupplementco.com
Phone: +382 68 256 722
By using our website or purchasing our products, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
