PRIVACY POLICY

Effective Date: June 1st 2023

At The Collective Supplement Co. we value and respect your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website or interact with our products and services. By accessing our website or providing us with your personal information, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information:

We may collect personal information that you provide to us, including but not limited to your name, email address, shipping address, and payment details. This information is necessary for us to process your orders, respond to your inquiries, and provide you with a personalised experience.

1.2 Usage Information:

We may collect information about how you interact with our website, including your IP address, browser type, device information, and pages visited. This information is collected using cookies and similar tracking technologies and helps us improve our website and services.

2. Use of Information

We may use the personal information we collect for the following purposes:

2.1 Order Processing and Fulfilment

We use your personal information to process and fulfil your orders, communicate with you regarding your purchases, and provide customer support.

2.2 Personalisation

We may use your information to personalise your experience on our website, recommend relevant products or offers, and provide customised content based on your preferences.

2.3 Marketing and Promotions

With your consent, where required by applicable law, we may send you marketing communications about our products, promotions, or special offers. You can opt out of these communications at any time.

2.4 Analytics and Improvements

We analyse usage data to improve our website, products, and services. This may include understanding user preferences, optimising website performance, and enhancing our marketing strategies.

2.5 Legal Compliance and Protection

We may use your information to comply with applicable laws, regulations, or legal processes, and to protect our rights, privacy, safety, or property, as well as those of our users and the public.

3. Information Sharing and Disclosure

We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting our business, processing payments, fulfilling orders, and providing our products and services.

These service providers may have access to your personal information only as necessary to perform specific tasks on our behalf. They are required to protect the confidentiality of your information and are prohibited from using it for any other purpose.

3.1 Payment Information

If you make a purchase, we may collect payment information such as credit card details, billing address, and other necessary payment details. We do not store your payment information. All payment transactions are processed through secure third-party payment processors.

3.2 Legal Requirements and Protection

We may disclose your personal information where required to comply with applicable laws, regulations, legal processes, or valid governmental requests.

We may also disclose your information where necessary to enforce our site policies or to protect our rights, property, or safety, as well as the rights, property, or safety of our users and the public.

3.3 Business Transfers

If the Company is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.

We will notify you of any such change where required by applicable law and will take reasonable steps to protect the confidentiality of your personal information.

3.4 No Sale or Rental of Personal Information

We do not sell, trade, or rent your personal information to third parties for their own marketing purposes.

4. Data Security

We take reasonable measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage method is 100% secure. Therefore, we cannot guarantee the absolute security of your information. By using our website and providing us with your personal information, you acknowledge and accept this risk.

5. Links to Third-Party Websites

Our website may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party websites. We encourage you to review the privacy policies of those websites before providing any personal information.

6. Children’s Privacy

Our website and products are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child, please contact us, and we will promptly delete the information.

7. Your Rights and Choices

You have the right to access, correct, or delete your personal information that we hold. If you wish to exercise any of these rights or have any questions or concerns regarding your personal information, please contact us using the information provided below.

7.1. Access and Update:

You may access, review, and update your personal information by logging into your account or contacting us directly. We strive to keep your information accurate and up to date, and we appreciate your assistance in ensuring its accuracy.

7.2. Opt-out:

If you no longer wish to receive marketing communications from us, you can opt-out by following the unsubscribe instructions provided in our emails or by contacting us. Please note that even if you opt-out of receiving marketing communications, we may still send you transactional or service-related messages regarding your account or any purchases you make.

7.3. Cookies and Tracking Technologies:

We may use cookies, web beacons, and other tracking technologies on our website to enhance your browsing experience, analyse website traffic, and personalise content. You can manage your cookie preferences through your browser settings or opt-out of certain tracking technologies. However, please note that disabling cookies may limit your access to certain features of our website.

8. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on our website. We encourage you to review this Privacy Policy periodically for any updates.

9. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

The Collective Supplement Co. Address: Bulevar Revolucije G12 Bar Montenegro 85000

Email: support@thecollectivesupplementco.com

Phone: +382 68 256 722

By using our website or providing us with your personal information, you acknowledge that you have read, understood, and agreed to this Privacy Policy.